AI & Automation Service
AI Chatbot Development Services
Custom AI chatbots for customer support and engagement — multi-model, on-brand, and cost-controlled.
What we do: AbedinTech builds custom AI chatbots that answer customer questions instantly, engage visitors, and reduce support load — powered by both OpenAI and Gemini, grounded in your own knowledge, and wrapped with the production essentials: usage metering, analytics, and admin control. Deployed on your website or inside WordPress.
What’s included
Custom support & engagement chatbot
A chatbot tuned to your business, products, and tone — handling routine support and engaging visitors 24/7.
Multi-model AI (OpenAI + Gemini)
Not locked to one provider — route for quality, cost, or resilience, so an outage or price change never takes your bot offline.
Knowledge-grounded answers
Responses grounded in your documentation and FAQs, so the bot is genuinely helpful — not making things up.
Cost metering & analytics
Token usage tracked and capped per plan, with analytics on usage and engagement so costs stay predictable.
How we work
Why AbedinTech
We’ve built multi-model conversational AI on a real platform — see our AI customer-engagement chatbot case study and the broader Sellanto AI platform — complete with token metering, analytics, and admin control. You get a chatbot engineered as a product, not a demo.
Want a chatbot that actually helps?
We’ll build one grounded in your knowledge and tuned to your brand. Get a proposal.
Frequently Asked Questions
What can an AI chatbot do for my business?
A custom AI chatbot answers customer questions instantly around the clock, handles routine support, and engages website visitors — reducing load on your team. AbedinTech’s chatbots use OpenAI and Gemini, are grounded in your knowledge base, and include usage metering and analytics.
Can the chatbot use my own content and documentation?
Yes. We ground the chatbot in your documentation, FAQs, and product information so its answers are accurate and on-brand rather than generic.
How do you control AI costs for a chatbot?
We meter token usage and cap it per plan, and support multiple models (OpenAI and Gemini) so you can route requests for the best balance of cost and quality.